Customer websiteLive
Retter’s role
One backbone, five markets.
The customer experience, loyalty, CRM and infrastructure behind Starbucks across five markets.
- Customer experience
- Loyalty & CRM
- Cloud infrastructure
DESIGN. BUILD. INTEGRATE. OPERATE.
Brands you know.
Platforms we run.
Commerce, loyalty and operations platforms for Starbucks, A101, CarrefourSA and Costa Coffee. We replace legacy platforms, connect them to the systems your business already runs, and keep operating them after launch.
From legacy vendor to live platform.
The engineers who built it still run it.
01 / 16
Customer websiteLive
Retter’s role
5M+ transactions a year on serverless.
The backend behind A101 Kapıda, Ekstra and Pet — connecting the services that keep three storefronts moving.
- Backend services
- Integrations
- Multiple storefronts
Customer websiteLive
Retter’s role
Storefront, backoffice and backend, released every Tuesday.
Commerce, backoffice and store integrations working together, with a team that releases improvements every week.
- Commerce
- Backoffice
- Store integrations
Mobile website homepageLive
Retter’s role
Loyalty, CRM and wallet, owned by the business.
Loyalty, CRM and a stored-value wallet for Costa Coffee UAE, with member data and loyalty rules owned by the business.
- Loyalty & CRM
- Digital wallet
- Integrations
Customer websiteLive
Retter’s role
Fast track, parking and passenger apps, integrated.
Passenger services, fast-track access, parking payments and the backoffice behind İstanbul Sabiha Gökçen Airport.
- Passenger services
- Partner integrations
- Backoffice
Customer websiteLive
Retter’s role
Storefront, app and backend, end to end.
The web store and customer app for lululemon in Türkiye, with one team responsible for the front end and backend.
- Customer experience
- Commerce
- Backend services
Customer websiteLive
Retter’s role
The customer-facing web platform.
The customer-facing web platform and service flows for Medisa Sigorta’s health insurance, telehealth and healthy-living offering.
- Customer website
- Online services
Customer websiteLive
Retter’s role
One backend behind every storefront.
Web, loyalty and home delivery on a shared backend, connecting MMI’s brands and regional operations.
- Digital commerce
- Loyalty
- Shared backend
Mobile website homepageLive
Retter’s role
One app across nine countries and currencies.
Ordering and loyalty for PAUL Arabia, connecting currencies, languages, delivery partners and store systems across nine countries.
- Ordering & loyalty
- Delivery integrations
- Store systems
Customer websiteLive
Retter’s role
Catering orders straight into the kitchen.
Catering orders for Pret A Manger in the UAE, connecting the online menu, scheduled orders and the kitchen operation.
- Web ordering
- Catalogue
- Order scheduling
Customer websiteLive
Retter’s role
Rules on-premises, stock in the cloud.
Duty-free purchase controls and stock services for Unifree, connecting on-premises systems with cloud infrastructure.
- Transaction rules
- Inventory
- Hybrid infrastructure
The delivered platform
From live stock to the picker’s hand.
- Inventory & WMS
- Fulfilment
- Delivery
Project scopeDelivered
Retter’s role
From live stock to the picker’s hand.
A delivered grocery platform connecting shopping, inventory, warehouse operations, picking and delivery.
- Inventory & WMS
- Fulfilment
- Delivery
Customer website · Current experienceIn progress
Retter’s role
Off SAP Hybris, onto AWS serverless.
Building CarrefourSA’s backoffice, loyalty programme and commerce backend as the business moves from SAP Hybris to AWS serverless.
- Backoffice
- Loyalty
- Commerce backend
The platform taking shape
10,000+ offers on one loyalty platform.
- Loyalty
- Memberships
- Merchant network
Project scopeIn progress
Retter’s role
10,000+ offers on one loyalty platform.
Rebuilding the Emirates Platinum loyalty platform, connecting memberships and merchant offers for Emirates Group staff and their families.
- Loyalty
- Memberships
- Merchant network
The platform taking shape
Backoffice delivered module by module.
- Backoffice
- Merchant management
- Experience design
Project scopeIn progress
Retter’s role
Backoffice delivered module by module.
Building the backoffice for Shake Shack and Pinkberry with Alshaya Group. Customer ordering experiences follow design approval.
- Backoffice
- Merchant management
- Experience design
Customer website · Current experienceIn progress
Retter’s role
A new app and web store on the Retter AI Suite.
Renewing the Spinneys Abu Dhabi customer experience with a new mobile app, web store and the ordering flows behind them.
- Customer experience
- Commerce
- Order management
↓SCROLL TO EXPLORE
Replatform. Integrate. Scale across markets.
One team responsible for all of it.
Platforms Retter builds and operates for 17 customers across Türkiye and the Gulf.
All customers
WHAT RETTER DELIVERS
Every layer of the platform.
One team accountable for it.
A customer orders in the app. The store, the warehouse, the payment provider and the loyalty engine all have to agree. We build each layer, connect them, and stay responsible once the platform is live.
Explore our capabilitiesCustomer platforms
Commerce, loyalty and customer apps at enterprise scale.
The web stores, mobile apps and loyalty programmes behind brands with hundreds or thousands of stores, built on one backend so a price, a reward or a stock count lands everywhere at once.
Starbucks loyalty across 1,000+ stores / Gratis app, web and store on one foundationBackoffice & operations
The systems that run the business behind the storefront.
Order management, warehouse and picking, payments, compliance and the tools your staff work in. The part nobody demos is usually the part that decides whether the platform works.
A101 picker app for in-store fulfilment / istegelsin warehouse management / CarrefourSA backofficeBackend, integrations & AI
Replace the legacy platform. Keep the business running.
We move commerce and loyalty platforms off SAP Hybris, Oracle Commerce Cloud and closed SaaS vendors onto AWS serverless, integrate banks, airlines, stores and delivery partners, and put AI to work inside those systems with your team in control.
CarrefourSA: SAP Hybris to AWS serverless / Costa Coffee UAE: off a closed SaaS vendor, member data carried overOUR PARTNERSHIPS
Familiar names.
Unseen complexity.
Behind every great customer experience is a business that has to work. Explore 16 projects, from live platforms to the next chapter taking shape.
Explore the full portfolioJump to a project16 partnerships
A daily ritual.A connected platform.
The customer experience, loyalty, CRM and infrastructure behind Starbucks across five markets.
- Customer experience
- Loyalty & CRM
- Cloud infrastructure
LiveTürkiye · Azerbaijan · Georgia · Kazakhstan · Uzbekistan
Built for theeveryday essentials.
The backend behind A101 Kapıda, Ekstra and Pet — connecting the services that keep three storefronts moving.
- Backend services
- Integrations
- Multiple storefronts
LiveTürkiye
Every channel.One shared foundation.
Commerce, backoffice and store integrations working together, with a team that releases improvements every week.
- Commerce
- Backoffice
- Store integrations
LiveTürkiye
Their daily coffee.Your lasting connection.
Loyalty, CRM and a stored-value wallet for Costa Coffee UAE, with member data and loyalty rules owned by the business.
- Loyalty & CRM
- Digital wallet
- Integrations
LiveUnited Arab Emirates
REAL WORK. EVERY LAYER CONNECTED.A smoother journey.Beyond the terminal.
Passenger services, fast-track access, parking payments and the backoffice behind İstanbul Sabiha Gökçen Airport.
- Passenger services
- Partner integrations
- Backoffice
Liveİstanbul
Every touchpoint.Connected end to end.
The web store and customer app for lululemon in Türkiye, with one team responsible for the front end and backend.
- Customer experience
- Commerce
- Backend services
LiveTürkiye
Care starts witha clear experience.
The customer-facing web platform and service flows for Medisa Sigorta’s health insurance, telehealth and healthy-living offering.
- Customer website
- Online services
LiveTürkiye
Different storefronts.One connected business.
Web, loyalty and home delivery on a shared backend, connecting MMI’s brands and regional operations.
- Digital commerce
- Loyalty
- Shared backend
LiveDubai · Ras Al Khaimah
Local favourites.Across nine countries.
Ordering and loyalty for PAUL Arabia, connecting currencies, languages, delivery partners and store systems across nine countries.
- Ordering & loyalty
- Delivery integrations
- Store systems
LiveUAE · KSA · Qatar · Kuwait · Bahrain · Oman · Jordan · Egypt and more
REAL WORK. EVERY LAYER CONNECTED.From group orderto kitchen.
Catering orders for Pret A Manger in the UAE, connecting the online menu, scheduled orders and the kitchen operation.
- Web ordering
- Catalogue
- Order scheduling
LiveUnited Arab Emirates
Every purchase.Every rule accounted for.
Duty-free purchase controls and stock services for Unifree, connecting on-premises systems with cloud infrastructure.
- Transaction rules
- Inventory
- Hybrid infrastructure
LiveTürkiye
From live stockto the doorstep.
A delivered grocery platform connecting shopping, inventory, warehouse operations, picking and delivery.
- Inventory & WMS
- Fulfilment
- Delivery
DeliveredTürkiye
THE DELIVERED PLATFORM
From live stock to the picker’s hand.
- Mobile app
- Storefront
- Catalogue
- OMS
- Inventory & WMS
- Picker app
- Delivery
- Scalability
The businessbehind the basket.
Building CarrefourSA’s backoffice, loyalty programme and commerce backend as the business moves from SAP Hybris to AWS serverless.
- Backoffice
- Loyalty
- Commerce backend
In progressTürkiye
One programme.A world of benefits.
Rebuilding the Emirates Platinum loyalty platform, connecting memberships and merchant offers for Emirates Group staff and their families.
- Loyalty
- Memberships
- Merchant network
In progressUAE · Emirates Group staff worldwide
TAKING SHAPE
10,000+ offers on one loyalty platform.
- Mobile app
- Loyalty engine
- Tiers & memberships
- Merchant network
- Promotions
- CRM
Two brands.Operations first.
Building the backoffice for Shake Shack and Pinkberry with Alshaya Group. Customer ordering experiences follow design approval.
- Backoffice
- Merchant management
- Experience design
In progressTürkiye
TAKING SHAPE
Backoffice delivered module by module.
- Merchant management
- Backoffice
- Experience design
- Mobile app (in design)
- Web ordering (in design)
The next chapterof the weekly shop.
Renewing the Spinneys Abu Dhabi customer experience with a new mobile app, web store and the ordering flows behind them.
- Customer experience
- Commerce
- Order management
In progressAbu Dhabi
Your next chapter could be here.
Let’s talk about itBUILT TO LAST
Launch is a moment.
Partnership is
the difference.
The engineers who build your platform are the engineers who run it. Weekly releases, new integrations, compliance changes and the next market: the same team, with the context already in place.
Get to know our approachONE TEAM. ALL THE WAY THROUGH.
- 01
Understand the business.
Start with the people, the problem and what success should look like.
- 02
Make it work. Together.
Working software, early conversations and all the integrations that matter.
- 03
Stay for what comes next.
Release, operate and improve. The same team, with the context already in place.
AI, IN PRODUCTION
Everyone has AI.
Few have it in production.
We put AI to work inside the systems it has to live with: order data, product catalogues, loyalty rules and the approvals your team sets. Not a demo beside the business. Part of it.
What does Retter build?
Retter designs, builds, integrates and operates enterprise platforms: commerce, loyalty, backoffice, integrations and cloud infrastructure, with AI put to work inside them. We replace legacy platforms for brands such as Starbucks, A101, CarrefourSA and Costa Coffee, connect them to the systems the business already runs, and stay responsible for operating and improving them. Our work spans retail, grocery, food service, airports and insurance across Türkiye and the Gulf.
Why work with Retter?
Starbucks, A101, CarrefourSA, Gratis and Emirates Leisure Retail run on platforms we built and still operate. We take on the whole system, from the customer app to the backoffice, integrations and cloud infrastructure, including replacing legacy platforms such as SAP Hybris and closed SaaS vendors.
Can we keep the tools we already use?
Yes. We start by looking at what works and what should change. Often we can connect your existing tools or add something alongside them, without replacing everything.
What happens after launch?
The same team stays involved. Before launch, we agree who handles support, how we spot problems and how often improvements will go live. We then keep the software working as your business grows and changes.
LET’S MAKE IT HAPPEN
What’s next
for your business?
Bring the platform that is holding you back, or the one you need next. We’ll bring the team that builds and runs it.